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Privacy Policy of TGU GmbH & Co. KG

1. Controller

TGU GmbH & Co. KG Represented by Managing Director Ingrid Reimann E-mail: mail@fairwest-shop.de Phone: +49 (0)2575-95587-0 Fax: +49 (0)2575/95587-87

2. General Information on Data Processing

We process personal data in accordance with the General Data Protection Regulation (GDPR) and the German Telecommunications and Telemedia Data Protection Act (TTDSG).

You may use our website without registering. Personal data is only processed when legally permitted or when you have given consent.

3. Hosting and Technical Provision of the Website

When accessing our website, the following data is automatically processed by our server:

  • IP address

  • Date and time of access

  • Accessed URL

  • Referrer URL

  • Browser and operating system

  • Internet service provider

Legal basis: Art. 6(1)(f) GDPR (technical operation and security)

4. Cookies & Consent Management (TTDSG)

We use cookies and similar technologies. Non-essential cookies are only set after your consent.

Legal bases:

  • Essential cookies: Art. 6(1)(f) GDPR

  • Analytics/marketing cookies: Art. 6(1)(a) GDPR + § 25(1) TTDSG

You may withdraw consent at any time via the consent tool.

5. Contact Form

When using our contact form, we process:

  • Name

  • E-mail address

  • Any additional information you provide voluntarily

Legal basis: Art. 6(1)(a) GDPR Data is deleted once your request has been resolved.

6. Customer Account & Orders

For orders placed through our website, we process:

  • Salutation, first and last name

  • Address

  • E-mail address

  • Phone number

  • Order details

  • Payment information (depending on payment method)

Legal basis: Art. 6(1)(b) GDPR Data is stored according to statutory retention periods.

7. Disclosure of Data to Service Providers

Billbee (Order Processing)

Billbee GmbH, Paulinenstr. 54, 32756 Detmold Legal basis: Art. 6(1)(b) GDPR A data processing agreement is in place.

Shopware Analytics (Joint Controllership)

shopware AG, Ebbinghoff 10, 48624 Schöppingen Pseudonymised usage data is processed. Shopware fulfils the obligations regarding data subject rights.

Legal basis: Art. 6(1)(f) GDPR

Cloudimage (Image Optimization)

Processes image files for performance optimisation. No personal data is stored.

Legal basis: Art. 6(1)(f) GDPR

8. Payment Service Providers

Depending on the payment method selected, we transfer data to:

PayPal

PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg May conduct credit checks. Legal basis: Art. 6(1)(b) GDPR

Stripe

Stripe Payments Europe Ltd., Dublin May conduct credit checks. Legal basis: Art. 6(1)(b) GDPR

Apple Pay / Google Pay

Processing takes place via your device. Legal basis: Art. 6(1)(b) GDPR

SOFORT / Klarna, Giropay, EPS

Data is transferred only as required for payment processing. Legal basis: Art. 6(1)(b) GDPR

9. Analytics and Marketing Tools

Google Analytics 4 (GA4)

Google Ireland Limited IP anonymisation is active. Data may be transferred to the USA based on EU Standard Contractual Clauses (SCCs).

Legal basis: Art. 6(1)(a) GDPR

Google Ads Conversion Tracking

Only activated after consent. Legal basis: Art. 6(1)(a) GDPR

10. YouTube (Enhanced Privacy Mode)

Videos are embedded using YouTube’s enhanced privacy mode. Data is only transmitted to Google when you actively play a video.

Legal basis: Art. 6(1)(a) GDPR

11. Trustpilot

We may send review invitations only with your consent. The Trustpilot widget loads content from Trustpilot servers.

Legal bases:

  • Review invitations: Art. 6(1)(a) GDPR

  • Widget integration: Art. 6(1)(f) GDPR

12. reCAPTCHA

Used to protect forms from abuse. Data may be transferred to Google.

Legal basis: Art. 6(1)(f) GDPR

13. Rights of Data Subjects

You have the following rights under Art. 15–21 GDPR:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent

14. Data Security

We use SSL encryption and implement technical and organisational security measures.

15. Updates to This Privacy Policy

Status: February 2026 We update this policy whenever necessary.